SHIPPING
CHINO Store ships with international Yun express, for tracking, please check https://www.17track.net/en . (8-15 days worldwide shipping and free)
We could also offer express shipment for some country (10USD) which will arrive within 5-8 days.If you have urgent shipment request, please contact with us by email.
*For US orders, we updated the new shipment terms because of the tariff issues:
All orders below 148USD come with 5 USD standard shipping.
(10USD express shipping optional )
All orders reached and over 148USD come with FREE and express shipping.
The recipient does not need to pay the tariff cost.
You will receive a tracking number for your shipment by email within 48 hours.
All weekday orders for stocked items will ship within 48 hours . If
you would like the item to arrive at a specific date, please indicate this in ‘order notes’ during the checkout process.
The shipping information(Name and Address)will be accepted in ENGLISH.
We regret that we are unable to ship a PO Box address.
As CHINO products are generally quite valuable, please inspect the package upon delivery. If it is damaged or they are parts missing. please contact with info@chinotechs.com within 24 hours of receiving the package.
PAYMENT
CHINO Store accepts credit cards and PayPal using the PayPal network.
Please email to info@chinotechs.com if you have issue when process the payment.
WARRANTY
We provide lifetime warranty service for the products.
Please read the instruction manual carefully for correct use and safe storage.
We do not take responsibility for personal injury or damage to the product if these instructions have not been adhered to.
The warranty period of products is 24 months in accordance with EU regulations, 6 months in accordance with US regulations, 12 months in accordance with China regulations.
If there is a problem with the product you receive, please contact us info@chinotechs.com as soon as possible for a replacement or refund. Please do not send defective products back directly, as we are not responsible for the customs duties and shipping charges incurred. Please communicate with us about the specific return process before returning the product.